The following details necessary “Terms and Conditions” that represent the lamarholidays.com website.

General:
By accessing and using this website you abide to the following “Terms of Use” and all terms and conditions contained and / or intended herein or any additional terms and conditions set forth in this website and all such terms shall be deemed accepted by you. It is hereby interpreted that you consent to these terms and conditions when you use this website and if you disagree to any of the terms of use, the website shall not be accessed or used in accordance to the data as supplied and intended by the user. The website policies and terms and conditions can be changed or updated occasionally to meet the requirements and standards and will be done so without prior notice. In addition to terms mentioned herein, terms and conditions laid out in our customer / corporate / MICE and any other user / supplier agreement(s) entered shall also apply to all customers, leisure, MICE and corporate clients and including all suppliers and associated parties.
Lamar Holidays reserves the right to make changes or updates with respect to or in the content of the website or the format thereof at any time without intimation. Lamar Holidays reserves the right to terminate or restrict access to the website for any reason whatsoever at its sole discretion.

Exclusion of Liability:
Booking and purchase conditions contain limitations and exclusions of liability and is applicable to any person(s) who books and / or take any of the holidays and / or travel arrangements advertised on this website. Cancellation and amendment charges are payable if a booking or purchase is cancelled or amended after it has been confirmed and varies based on supplier charges from time to time. Lamar Holidays is not responsible in any manner and under any circumstances for any loss, damages, fines, penalties, fees, or payments of any kind that you / clients may incurred as a result of booking(s) made with the leisure, MICE, corporate or associated clients and or agents. The information, products, software and services published in this website can include inaccuracies or errors, including errors in pricing. Lamar Holidays do not guarantee the accuracy of and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, car and other travel products displayed on this website and most of the information is provided by the respective suppliers. Prices are not valid until purchased and in addition Lamar Holidays expressly reserves the right to correct any pricing errors on our website and the reservations made under an incorrect price for any reason.
Under no circumstances shall Lamar Holidays be Liable for any “Direct” or “Indirect” damages of whatsoever resulting from or arising out of or in connection with the use of, or inability to use this website and or the contents.
As a condition of your use of this website, you warrant to Lamar Holidays that you will not use this website for any purpose that is unlawful or prohibited by these terms, conditions and notices. Although Lamar Holidays may from time to time review discussions, postings and material on and linked to the website it is under no obligation to do so and assume any responsibility or liability arising from any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information on the website. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Lamar Holidays will fully cooperate with any law enforcement authorities or court order requesting or directing Lamar Holidays to disclose the identity of anyone posting any such information or materials.

Change and Cancellation Policy:
The terms and conditions imposed at the time of your purchase will determine the change and cancellation policy applicable to your purchase, including, but not limited to penalties which may apply. In addition you agree to the following clauses
1. If a change or cancellation policy at the time of purchase request is not provided in the terms and conditions it implies that your purchase cannot be changed and is non-refundable in the event of a cancellation.
2. If the terms and conditions imposed at the time of your purchase request does not explicitly state a refundable amount or the criteria of calculation your purchase is non-refundable in the event of a cancellation.
The requests for change or cancellation of services purchased on this website can be carried out from the website as per the terms and conditions imposed at the time of your purchase and strictly depends on each supplier and varies for different suppliers and at different times of the year.

Refund Policy:
In the event of a cancellation, any payments to be refunded after the deduction of payments required to process the cancellation will be credited to the same payment card which was used to make the purchase within 20 working days thereafter and may take up to an additional 25 working days thereafter for the credited amount to appear on the payment card.

Card Types Accepted and Currency:
We accept payments online using Visa and MasterCard credit / debit card in AED (United Arab Emirate Dirhams).

Linked to Third Party Web Sites:
This website may provide links to other websites that are not under the control of Lamar Holidays. We are not responsible in any way for the content of such other websites. Lamar Holidays provides such links as a convenience for the users of this website and the inclusion of any link to any such website(s) does not imply that the contents of such website(s) are endorsed by Lamar Holidays.

If you believe in good faith that materials hosted by us infringe your copyright, please contact us directly at email address: info@lamarholidays.com.

At Lamar Holiday we are committed in earning the trust of our clients by adopting high standards in the protection and management of personal information. Our policy outlines the kind of personal information we collect and receive, the circumstances in which we collect or receive personal information and the policies for sharing certain types of personal information in certain limited circumstances. In this policy 'Lamar Holidays' means Lamar Holidays a Limited Liability Company (LLC) incorporated in Dubai, United Arab Emirates and its Branches which conduct business that use the names Lamar Holidays. The term "you" refers to the customer / agent / corporate / MICE or associated client visiting the website and / or booking a reservation through us on this website, or through our customer service agents. By visiting the lamarholidays.com website (the "website"), you are accepting the practices described herein.
Our policy outlines the kind of personal information we collect and receive, the circumstances in which we collect or receive personal information, and the policies for sharing certain types of personal information in certain limited circumstances.

The methods by which you may provide us personal information:
• By making a reservation or when you purchase services from our website or through our team – by any form of communication e.g. email, letter, facsimile or telephone
• By providing the information to us by participating in a marketing campaign or marketing initiative
• By visiting and using websites or links that our partners and associated partners are linked to
• By visiting and using our website

The type of information normally collected in each of the circumstances is outlined below:
*General - When making a reservation or booking it is necessary to have information in order to identify you, contact you and to process your purchase / service requests. This information usually includes your name, address, phone number, e-mail address and passport number or identity number. It may also include, your preferences regarding the delivery of your service such as type of room, type of bed and associated booking details to ensure the correct allocation and pricing of your request. Your personal information is shared with the third party owner of the hotel (service) where you intend to stay and those of its employees involved in delivering the service to you to the extent necessary for them to do so and to process the transaction.
*Passenger Information - When travel arrangements are made for someone else through lamarholidays.com, we will request personal information and travel preferences about that individual. It is necessary to obtain the consent of other individuals prior to providing lamarholidays.com with their personal information and travel preferences.
*Auto Information - We automatically collect some information about your computer when you visit lamarholidays.com. For example, we will collect your IP address, web browser software (e.g. Mozilla, Firefox or Internet Explorer) and referring website. We also may collect information about your online activity, such as trips viewed and frequent purchases made. The motive in collecting this automatic information is to help customise the website as per user requirements.
*We do not have access to or control over cookies or other features used by third-party advertisers, who serve advertisements across the Internet and may use cookies and other technologies and the information practices of these advertisers are not covered in this privacy policy.

Security of Information:
We use Secure Socket Layer (SSL) encryption when transmitting your sensitive personal information between your system and our website, we employ firewalls and intrusion detection systems to help prevent unauthorised persons from gaining access to your information.
All credit card transactions on lamarholidays.com are processed through a service provided by National Bank of Abu Dhabi (NBAD) on behalf of Lamar Holidays, which uses Secure Socket Layer (SSL) encryption when transmitting your payment card details. We do not receive and do not store, share, rent or lease sensitive billing information such as your credit card number, cardholder name and expiration date.

Circumstances under which we use your information:
We use information about you generally for the following general purposes. To provide you with the purchase / Service request; to provide you with travel confirmation and updates; to manage your account, including processing bills and providing travel notifications; to communicate with you in general; to respond to your questions and comments; to improve our products, services and website; to notify you about special offers and products or services that may be of interest to you; to otherwise customise your experience with lamarholidays.com; to resolve disputes, collect payments, or troubleshoot problems; to prevent potentially prohibited or illegal activities.
We would share information to suppliers, such as hotel, airline, cruise companies, car rental companies, or service providers, who fulfil your purchase / service requests. We do not place limitations on our suppliers' use or disclosure of your other personal information and hence suggest you review the privacy policies of any travel supplier whose products you purchase through lamarholidays.com. Third-party vendors who provide services or functions on our behalf like credit card processing companies. These companies have access to personal information needed to perform their functions in order to process the service request. In response to court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.

Choice with respect to sharing of information:
It is your discretion and can choose not to provide us with any information, although it may be needed to make and confirm your purchase requests. Lamar Holidays has the right to update the privacy policy and will be notified in the website accordingly.

If you have questions about this privacy policy please contact us directly at email address: info@lamarholidays.com

Lamar Holidays will NOT deal or provide any services or products to any sanctioned country as listed from the Office of Foreign Assets Control (OFAC) in compliance with the law of the United Arab Emirates (UAE).

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